FAQ

 


Event Coverage

Event coverage means that we will write a blog post about your event, either with or without a picture gallery. Click here to get to the forms to request coverage (events repeating on a set schedule, one-time events, and sales/hunts)

Load More

Event coverage is completely free!

Load More

If Seraphim is one of the criteria for your decision on event participation, there are a couple things you can do to verify coverage is in place.

(1) Ask them if they have paid for advertising or applied for event coverage, they are not the same thing. Explanations about event coverage and paid advertising can be found in this FAQ.

(2) Check the information portal on the Seraphim site. This is a live, updated listing of all recurring events that we have agreements with for coverage. Please note, this is only recurring events – one off events and annual fairs are not displayed on this list – Information Portal

(3) Ask your event management teams. Each event owner is required to sign a Coverage Agreement before Seraphim bloggers will even set foot inside the event. If a Coverage Agreement has not been authorized, the event will not be on the Seraphim site. Since this is an active process, event teams should be well aware of the terms of agreement.

(4) Check Seraphim site history. If the event is not mentioned in the navigation tab, our categories drop down box, and you cannot find it by typing it in the search…chances are we are not covering it. Please note, however, that our data only stays on the site for 3 months, so this will not work for annual events.

(5) Join our Discord Server and ask us there – SeraphimSL on Discord

Please note that an event or store displaying a Seraphim kiosk does NOT mean they have event coverage, it is simply a way for anyone to show support for Seraphim – the kiosks are available for free in our MP Store.

Load More

Please give us at least 72 hours before you check back with us via email: contact@seraphimsl.com.

Load More

Event coverage requires a blogger, and on such short notice our bloggers are sure to already have prior commitments, either in SL or RL, so it is very rare that we’re able to accommodate last minute applications.

Load More

We’re glad that you and your blogger have a good relationship, and if at all possible we will try to accommodate your request.

Load More

Considering an event for coverage is based on many different factors – for example if your event starts on the first day of the month, odds are that we will be unable to cover it, that is by far our busiest day. Other factors are availability of bloggers, historical statistics of events similar to yours, current trends, and many more. You may apply again for coverage no sooner than six months after your initial request.

Load More

No, event coverage is completely separate from advertising and can’t be purchased by buying advertising.

Load More

Stores that are not set up at all, or only partially set up at event opening, will be listed as MIA so the reader at least knows that your store is in the event and can look for it, even though the item is not represented in our picture gallery.

Load More

We give our team the authority to decide to add a store after an event has opened. Many times, our bloggers will be happy to oblige, but often it is not possible, due to other commitments, or events being full. Please try to be understanding when they can’t make it happen for you.

Load More

Unfortunately there have been too many instances of misappropriation or lack of transparency in regards to donations or proceeds, and as such we have opted out of covering these type of charity events. We gladly provide coverage for events benefitting established charities if we are able to fit them into our schedule.

Load More


Advertising

Advertising, as opposed to event coverage, is not free – it is an additional way to promote your event, store, release, etc. We have options available for every need and budget! Click here for more information.

Load More

The landmark included in your confirmation notecard should teleport you right to your box, if it is in the upper row, it is part of the name of the landmark. Look for a box with the Seraphim logo and the word “Reserved” on it, as well as your name in hovertext above it.

Load More

This is not an automated process, we have to place each ad manually, and what might be early morning for you could well be in the middle of the night for us, due to different time zones. We guarantee to have ads up by 9am SLT, if your ad is not up after that time, something might have gone awry and you’re welcome to contact either Delicate Flower (awylder1) or Heidi Halberstadt in-world, or you can send us an email: contact@seraphimsl.com.

Load More

Please give us at least 72 hours before you check back with us via email: contact@seraphimsl.com.

Load More

We do not send out confirmation of payment. We send confirmation notecards with the amount to be paid and will contact you if we don’t receive payment within the stated time-frame. For your own records and proof (if necessary), please make sure to retain copies of your transaction history.

Load More

Some of our advertising is sold out months in advance, especially the short term options. As such, it might simply not be possible to accommodate a last minute request.

Load More

Yes, we do! On our advertising page we list several site stats, which are updated several times a year to reflect current numbers.

Load More


Information

As of June 15, 2018, the HUD is no longer supported. Please click here for more info:

Seraphim In-World HUD announcement

Load More

Load More

> All events we currently cover are listed in the text box located at the top of the blog posts. Fairs, Sales, Recurring Events in alphabetical order, Kid, Prepaid, and various lists (Yardsale, Black Friday, etc.), just click the tabs.

> On the right of the text box is the heading Categories with a drop-down menu – this is where you can find all events we cover in order of their recurrence (weekly, monthly, etc.).

> Located underneath the Categories search option you can find a text box – this is where you can type in your search term to search for an event or a designer.

Please note: Search functions are limited to events within the last three months, events older than that have been removed.

 

Load More

You can either contact the blogger and kindly point it out, or you can utilize our form, which can be found here. Thank you for letting us know, we appreciate it!

Load More

In addition to the Coverage Agreement (linked to in the HUD we sent to you when we accepted your event for coverage) you have several options to find your blogger:

> You can either check the blog post for the name and then go to the Meet The Team page for a click-through to the blogger’s profile.

> You can check our Information Portal for your event and find the name of the blogger and then go to the Meet The Team page for a click-through to the blogger’s profile.

Load More

The Kiosks are available for free on MarketPlace, here’s a link to the store SeraphimSL Marketplace.

Thank you for supporting us by placing this at your venue, we appreciate it!

Load More


Miscellaneous

That’s great to hear! When we hire, we post it on our website, on all our social media sites, and in our in-world group, keep your eyes open and you might be our newest team member!

Load More

One of our top priorities is to stay neutral and just report the facts, and if your comment is not a factual issue (broken link, tp not working, wrong price for an item, etc.), it will not be published. Comments speaking badly about designers, items, or events are not welcome, we are not the proper venue for that.

Load More

The vast majority of applicants are female avatars, so the odds are simply much higher for a female avatar to be chosen for an open position. Gender is of no importance to us when we select our top candidates for new positions.

Load More

Let’s have it! You can contact Administrative Assistant Jacqueline Daniels Buck (jacqueline.daniels) or Owners Delicate Flower (awylder1) and Heidi Halberstadt in-world, or you can send us an email: contact@seraphimsl.com.. We’re happy to get questions, suggestions, or constructive criticism!

Load More

Seraphim is an event blog, and as such we do not cover store releases with blog posts. You can, however, purchase advertising to promote your item!  

Load More

While we consider the donation of review copies a very generous gift from both event coordinators and designers, it is not (and should never be) an expectation.  Bloggers outright requesting review copies is against our policies, and we take this very seriously. Please contact Delicate Flower (awylder1) or Heidi Halberstadt in-world, or send us an email: contact@seraphimsl.com.

Load More

We removed that page in 2016 due to a lack of interest.  There are several Discord channels designed for this purpose. Blogger & Vlogger Network also lists events looking for bloggers, click here to go to their site (Please be aware that clicking this link leads to another website unaffiliated with SeraphimSL.com).

We encourage you to chat with fellow creators to see what helped them best get recognized by their key events.

Load More

Please don’t.  Seraphim bloggers do not accept monetary gratuities.  They are compensated for their work on your event.  Tips place one blogger at an advantage over the others.  This is unfair to the entire team.

Load More

[sg_popup id=1]